Will definitely not rent from avis again and very upset about their gamble. It is just very frustrating to have purchased this kind of 'peace of mind' insurance only to find out that the contract seems to be illusory.

Needless to say, we will fight line of argumentation. At that point the manager called his supervisor and customer service representative and then told us that the CDW would not cover because we had not immediately called (which was impossible). Enterprise Rent-A-Car offers flexible & convenient car rental backed by our Complete Clean Pledge at La Aurora Intl. We returned the next morning, ready to take the flight. We were told to come back the next day (where we actually took off to return to the US), after the local manager had spoken to his supervisor. Mini 2-3 doors 4 Most popular or similar From 18per day View deals Option 4: Intermediate/Standard 4-5 doors from 20 per day. The car's functionality was not impaired at all. 16per day View deals Option 3: Mini 2-3 doors from 18 per day. ( in fact the roads are narrow and there was no possibility to hang out where we damaged the car (rocks at the side of the road). The accident did not involve any other car. There is no good cellular in Guatemala, so we could not call and instead drove to avis immediately. We were told that the insurance was not going to cover the damage with some week excuse (in fact that we had to immediately inform avis of the accident). told them about the issue and returned the car actually a day early. When actual damage occurred on the car, we drove to avis the same day. the staff checked in ok.Ĭons: We purchased full collision damage waiver.

Car hire guatemala city airport